FAQ
Shipping & Delivery
Once you order your stuff, it’ll take 3-5 days on our end to process your order out of the warehouse.
It will take up to 1-6 days to get to you depending on the shipping service you select before you can start rocking your new threads.
No. We are a small US business and cannot afford to do free shipping. We have done everything possible to lower our shipping costs to the bare minimum.
Nope, we only ship within the USA! You’ve got to be in the America club to ride the Chaads train.
We do from time to time pre-sell or take backorders. Those items will ship once received in our warehouse. If you bought other in-stock items, those will ship separately.
Returns & Refunds
Simply click here to start your return or exchange:
Yes, we offer 30 day exchange/ returns. To start your exchange/return click here.
For exchanges Chaads will pay for shipping back to the warehouse and your exchange items to you.
For returns you will be charged a handling fee which will be taken off your refund total.
A refund request can be submitted within a month after the purchase is made.
Yes,we will exchange items for size or style. Simply start your exchange here: chaads exchange
Payments & Safety
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
We accept payments from major credit card companies like Visa, Mastercard, and American Express. We also accept paypal, apple pay, and amazon pay.
Sizing
Men's Tees:
- S: Chest size 34-36"
- M: Chest size 38-40"
- L: Chest size 42-44"
- XL: Chest size 46-48"
- 2Xl: Chest size 50-52"
- 3XL: Chest Size 54"-56"
Womens Relaxed:
- S: 2-6
- M: 6-10
- L: 10-14
- XL: 14-18
- 2XL: 18-22
- 3XL: 23-27